Inbound Dialer

Inbound Dialers are setups that automate the process of receiving incoming calls. Inbound dialers are generally used for call centres, contact centres, etc. Our comprehensive system ensures appropriate call flow and action and dissemination of information accordingly.

Features

  • Call recording and routing
  • Multi channel support
  • Real-time reports
  • Integration with existing systems

Advantages

  • Optimizes costs
  • Streamlines operations
  • Increases efficiency of CSRs