Outbound Dialer / Voice SMS / Voice Broadcast

Voice SMS or Outbound Dialer is a platform through which enterprises can send hundreds of pre-recorded voice messages simultaneously and instantly to a pre-determined customer base. The outbound dialer can also be configured as a two-way communication tool wherein touch tone inputs from the customer direct further course of action.

Features

  • Text-to-speech conversion
  • Call a number, record your message and send to a select group
  • Capture user responses through touch-tone
  • Retry facility
  • NDNC filtering
  • Call forwarding
  • Schedule voice messages/campaigns
  • Real-time reports
  • Integration of API with existing websites, applications or ERP systems
  • Billing done only for answered calls
  • Voice artist services

Advantages

  • It is highly personalized since the messages are broadcast in a language the recipients understand.
  • It is handset independent and hence, the enterprise can reach out to a wider audience.
  • Obtain instant response.